Job Details

[Customer Service / Remote] - Anywhere in U.S. / $18 per hour / Medical, dental, vision, life and disability / 401k / PTO - As a Member Services Specialist you'll: Provide excellent customer support via chat, phone, text, and email channels; Address member questions and concerns, such as shipping inquiries, damaged orders, troubleshooting the website/app, updating account information, handling cancellation requests, and more; Educate shoppers on the benefits of Thrive Market membership, highlighting features, perks, and benefits that align with their needs to encourage membership retention...Hiring Fast >>