Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $52,580 per year / Health, dental & vision / 401k match / PTO / Paid training - As a Call Center Representative at Voya Financial, you will: Provide exceptional customer service to clients through inbound and outbound calls and emails; Utilize effective communication skills to accurately assess and address customer inquiries and concerns; Maintain a thorough understanding of Voya Financial's products and services to effectively assist customers; Document all customer interactions and update client accounts with relevant information; Adhere to company policies and procedures while handling sensitive customer information; Collaborate with team members to meet and exceed performance metrics...Hiring Immediately >>