Job Details

Remote Customer Experience Representative job at LC GROUP. Pompano Beach, FL.

This is a remote position.

We are seeking a detail-oriented Customer Experience Representative to support our clients through timely, accurate, and professional communication. In this role, you will handle inquiries, provide product or service information, and help ensure a smooth, positive experience for every customer. This position is fully remote and ideal for individuals who take initiative, stay organized, and maintain a high standard of service in a fast-paced environment.

Requirements

• Strong communication skills
• Ability to work independently from home
• Basic computer and typing skills
• Reliable internet connection
• Customer service experience preferred but not required
• Ability to multitask while staying organized

Responsibilities

• Respond to customer questions through phone, email, or chat
• Provide clear information about products and services
• Document interactions in the system accurately
• Assist with simple troubleshooting and problem solving
• Follow company guidelines for quality and communication
• Maintain a positive, patient, and helpful attitude at all times

Benefits

• Remote work
• Weekly pay
• Opportunities for advancement
• Professional development and training
• Supportive team environment
• Performance incentives
• Long term employment potential

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.